How to Cancel Your Domain Registration

To cancel your domain registration, simply disable auto-renewal. Here's how:

1. Log into your Client Area

Misplaced your password? No problem. Go here to reset it:

Client Area Password Reset

2. Click 'Domains' on the menu bar and then click on 'My domains'.

My domains.png

3. Click on 'Active' for the domain registration you are wanting to cancel.

Domain active.png

4. Click on 'Auto Renew' under 'Overview' to the left.

Auto renew.png

5. Click on the red 'Disable Auto Renew' button.

Disable renew.png

Please note, the domain will remain registered until the next due date but will not auto renew.

If you're wanting to cancel multiple domain registrations, you will need to cancel each domain registration individually. Also, this will not cancel any hosting account/server you may be hosting the domain registration(s) on. You need to cancel hosting accounts/servers individually as well. You can view our article on How to cancel your hosting service.

IMPORTANT: If you have a PayPal Payment Subscription setup for this service, you will want to cancel your subscription through PayPal Account. Here is PayPal's Help Center Article on Canceling Payment Subscription.

  • 4 Users Found This Useful
Was this answer helpful?

Related Articles

How to Cancel My Account

1. Log into your Client Area Lost your billing account password? Click on the following link to...

Transferring your domain registration to Acenet

  ACENET IS NO LONGER ACCEPTING DOMAIN TRANSFERS.   Domain registration transfers start at...

Change Credit Card on File

This demo will show you how to Update, Add, or Delete a credit card on file for your billing...

Change your domain registration WHOIS Contact Information

Changing the WHOIS information for a domain will lock the domain from being transferred for 60...

Invoice Payment Extension

Acenet automatically allows a 10 Day Grace Period before services are suspended for late payment....